Domestic Standard Shipping: We are pleased to offer free shipping on all U.S. orders $100+ and international orders $200+.
Domestic Expedited Shipping: We also offer 2nd day air and Next day Shipping through UPS.
Local New York City Messenger delivery: We can also messenger your shipments to anywhere below 100th Street in Manhattan for a flat fee of $20.
International Orders (Outside the USA). Estella offers Free Express International shipping on orders over $200. For orders below $200, our rates are $15 for most countries. For an exact quote to your country, simply add items to your shopping cart and on the checkout page, enter your address and you will receive a quote. To provide you with the most cost effective and timely shipments our International packages are shipped with different carriers, but usually arrive to the final destination via the local postal authorities. For all our packages, tracking is available and provided with your shipping confirmation. Delivery takes between 4-12 business days. Estella is not responsible for any applicable local taxes or duties.
Fully Refundable - At Estella, we hand pick all our products and want to make sure that you are happy with your purchase. If you are unhappy with your order and want to return it for any reason, we offer a 30 day money back guarantee . Please note that we only accept returns or exchanges so long as the items are in new, saleable condition i.e. HAS NOT BEEN WORN, ALTERED or WASHED and have all the original tags attached. We do not accept returns that have not met these conditions.
To make a return or exchange, please include a copy of your original invoice with instructions for the return or exchange.
Mail to: Estella Customer Service 27 West 20th Street, New York, NY 10011
As soon as we receive your return, we will credit the original credit card account immediately.
Please note: Estella is not responsible for reimbursement or compensation of lost packages without proof of delivery to our returns facility. Also, we maintain the right to refuse credit of any return or exchange that does not comply with our return policy. Please review the policy or contact customer service with any questions prior to shipping a return or exchange.