Estella, Designed for Children

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Estella Privacy Policy

The privacy of your personal information is very important to us. This privacy policy tells you how we use personal information collected at this site www.Estella-NYC.com. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted online here. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice.

You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

 

Note: The privacy practices set forth in this privacy policy are for this web site only. If you click on link to other web sites that are listed on Estella-NYC.com, please review the privacy policies posted at those sites. Estella is not responsible for how such third parties collect, use or disclose your personal information.

 

We will not share, sell, rent or disclose personally identifying information to third parties.

We use your telephone number only if there is an order-related issue, not for marketing purposes. We also use your email address to send you our Newsletter, special offers, promotional announcements, and surveys. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided. If you no longer want to receive the announcements or postal mail, you can email us at contact@estella-nyc.com and request that you be removed from our mailing list.

In order to ship and track merchandise, we make your name and address available to such companies as UPS. In no instance, do we allow UPS or any such company to use your personal information for any other purpose.

We provide analyses of our users in the aggregate to our marketing agencies and prospective marketing firms. We do this so that we and our marketing agencies can understand you better, and so we can keep bringing you the latest and most current fashions and fashion accessories. At no time, however, will we disclose personal information about specific users.

We may share any information, including personally identifiable information, we deem necessary, in our sole discretion, with governmental agencies or other companies assisting us in fraud prevention or investigation. 

We may do so when (1) permitted or required by law, or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, or (3) investigating fraud that has already taken place. In addition, Estella reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.

To safeguard the privacy of your personal information from unauthorized access or improper use, we have implemented technology and security features, as well as strict internal guidelines. We will continue to enhance our security procedures as new technology becomes available.

SSL certification from Verisign and something from Macafee to follow.

 

Credit Card Security 

Estella has partnered with Authorize.net and First Data Chase to clear your credit card transactions. Both Authorize.net and First Data are committed to safeguarding the privacy and security of the information we collect. For an explanation of the policies First Data follows with respect to the handling of customer information, please click here. And for Authorize.net’s privacy policy, please click here.

 

Providing Information to Third Parties 

We do not sell or rent your personally identifiable information to third parties without your consent, except as disclosed in this Privacy Policy.

To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

We may collect, store, accumulate certain, or create (by excluding personal data) non-personally identifiable information concerning your use of this Web site, such as information regarding which of our pages are most popular. We may use for any purpose and share or transfer to anyone such non-personally identifiable information in our discretion.

We may disclose information about your browsing behavior and/or purchasing behavior while on our web site, including the products you purchased (but not your name, address, email address, telephone number, or any other personally identifiable information), to third party advertisers.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. (our "Service Providers") . We provide our Service Providers with the information needed for them to perform these services. Our Service Providers are required not to use your information other than to provide the services requested by us.

The information collected using cookies may however be used by:

  • Third party vendors, including Google, show our ads on sites on the Internet.
  • Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.

Users can opt out of Google's use of cookies by visiting the Ads Preferences Manager or the Network Advertising Initiative opt-out page.

Estella also uses analytics data to serve ads based on a user's prior visits to our website. Site visitors may opt out of Google Analytics by visiting the Google Analytics opt-out page.

We, under no circumstances, will use any information provided by the user for any other purpose other than what is listed in the privacy policy.  

 

Collection and Use of Information

 When you visit our Estella-NYC.com, place an order, request a catalog, otherwise interact with our Web site, and/or contact us via e-mail, certain information is or may be collected. Among the types of information that may be collected are the following: 

  • If you create an account, we may collect your name, company, address, phone number, and email address 
  • If you place an order, we may collect your name, company, address, phone number, email address, billing information, the kind of product purchased and other information about your purchase 
  • If you sign up for emails, we will collect your email address 
  • If you request a catalog, we may collect your name, address, and email address 
  • If you send us an email, we will collect your name, email address, and any information that you may choose to submit with the e-mail message 
  • If you participate in any surveys, contests, wish lists, fund-raising, and other voluntary offerings provided on the Web site, we will collect any information you submit as part of such offerings 
  • We may collect information about your use of coupons and other discounts on our online store, including the number of discounts used, interests and shopping preferences. 
  • We may collect any other information you provide us in response to suggestion forms or other questionnaires. 
  • We also collect the following information via technology ("Navigational Information"). We collect your browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit. 
  • Cookies: We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. We also track the number of visits to a particular page and user-specific information on which pages a guest visits, average length of time spent on the site and similar site usage data. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). "Cookies" are small bits of data that a web site can send to your browser and may then be stored on your hard drive. We use cookies in connection with certain features on our Web site. We use the Cookies to enable us to store items in your shopping cart and may also use them to help provide you with customized or tailored information or services. You can set your web browser so that you will always be notified when you receive a Cookie. Persistent Cookies can be removed by following Internet browser help file directions. 
  • Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
  • When you visit this Web site or view one of our e-mails, we may use pixel tags (also called “clear” gifs), tracking links and/or similar technology to note some of the pages you visit on our Web site and personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may also collect Navigational Information through the use of cookies on the web sites of those companies that serve our advertisements. We have no control over, do not review, and cannot be responsible for these outside web sites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside web sites. In addition, please be aware that these outside web site have their own privacy policies that are applicable to the information they collect. 

 

A Note About Children 

We do not intentionally gather personally identifiable information from visitors who are under the age of 13. If a parent or guardian is made aware that a child under the age of 13 has provided us with personally identifiable information without their consent, please contact us, and we will remove the information about the individual from our database.